Policies

At Exquisitely Her Boutique, we believe that clear and transparent policies are essential for a positive shopping experience. We want you to feel confident and informed every step of the way, whether you're purchasing a stylish accessory or a cozy loungewear set. Below, we outline our key policies to help you navigate your shopping journey with ease.

Return Policy
We understand that sometimes things don’t work out as planned. That’s why we offer a 15-day return policy. If you receive an item that doesn’t meet your expectations, you have 15 days from the date of delivery to request a return. To be eligible, items must be unworn, unused, and in their original packaging with tags attached. We also provide free return shipping once your return is processed, making it easier for you to return items without any hassle.

If you have any questions about the return process, feel free to reach out to us at exquisitelyherboutique@gmail.com. We're here to help!

Shipping Policy
We’re excited to offer free worldwide shipping on every order! We strive to process and ship your orders as quickly as possible, typically within 1-3 business days. Delivery times may vary based on your location, but you can generally expect your items to arrive within 10-20 business days. We also provide tracking information for every order, so you can keep an eye on your package as it makes its way to you.

In the rare event that your order is lost in transit, rest assured that we have you covered. All packages are insured, and if your order doesn’t arrive, we will work with you to send a replacement with priority shipping.

Refunds
Once we receive and inspect your return, we will notify you about the approval status of your refund. If approved, the refund will be processed back to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to reflect the refund in your account.

Customs Fees
While we cover all taxes on our end, please be aware that depending on your location, you may be responsible for any import taxes or duties once your order arrives. These fees are determined by your local customs office, and we recommend checking with them for more information.

We hope this overview of our policies helps you feel more comfortable and informed about your shopping experience with us. If you have any further questions or need assistance, don’t hesitate to reach out. We’re here to support you every step of the way!